

Business Objectives
Unit 1 Summary - part 2





Environmental Responsibility





Oxford AQA IGCSE 2021 paper 1
11.
Analyse two ways that a growing business may benefit from producing a business plan. [9 marks]
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Oxford AQA IGCSE 2021 paper 2
10.
Analyse two benefits to a global business of having a more diverse workforce. [9 marks]
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Oxford AQA IGCSE 2021 paper 4

03.
A major producer of plastic packaging is enjoying rapid growth in revenue and profits. However, it is facing increasing levels of criticism about its impact on the environment.
Should it now switch to producing environmentally friendly packaging?
Assess the arguments for and against and make a judgement. [12 marks]
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Case study: Which way to grow?
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Alec owns and manages a restaurant in San Francisco in the USA. A trained chef, he started the business 6 years ago with $250 000 of his own money and currently operates as a sole trader. He has established his business on the following core principles: • Using local, ethically sourced ingredients. • Minimising food waste and donating excess food to a local homeless charity. • Prioritising good service. • Treating his staff well, including paying above the minimum wage and investing in training unskilled employees. The restaurant is currently open for lunch and evening meals. The market is very competitive with many local rivals but customers are often turned away due to excess demand and a lack of capacity in Alec’s restaurant. It has received many favourable reviews on social media. The restaurant is in a popular part of the city where there are many tourist attractions. Alec has surveyed where his customers come from and the results are shown in Figure 1. Figure 1 Where customers come from (%)

